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Frequently Asked Questions

Frequently Asked Questions

Why should I use Meticulous Maids?


With a unique pricing model, state of the art equipment and trustworthy staff Meticulous Maids offers a competitive service to a range of clients with varying needs. We work with you to make sure your home or workplace are cleaned to your satisfaction every time.



What if I'm not sure which package to choose?


There are many factors to consider when deciding whether or not you require a 2 or 3 hour weekly or bi-weekly clean. Condominiums, apartments and small one or two story homes can usually be cleaned in 2 hours while larger homes and workplaces usually require 3 or more hours. We are willing to work with you during the first few cleans to determine a schedule and price that works best for you.



What if my clean takes longer than 2 or 3 hours?


Additional hours can be added to a clean for a rate of $40/hour for residential properties and $50/hour for commercial properties, with a minimum of a half an hour.



Do I have to be home for my cleaning?


No, it is up to your discretion if you would like to be present for the clean or provide a key and/or code to enter the premises without you. For commercial cleans it is strongly reccomended to schedule during closed hours.



How do I pay/ how often do I pay?


Payment can be submitted by cash, cheque or e-transfer either bi-weekly or monthly depending on the frequency of visits.



What if I miss a scheduled clean?


Sometimes things can come up and you are not able to be present for the clean or otherwise need to cancel a clean. In this case we do require a minimum of 24 hours notice or there is a cancellation fee of $50.



Do I have to sign a contract?


A standard service contract is signed by the client and the owner of the business to outline the expectations and responsibilities of each party. 

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